I have a krooz bike that needs a battery please contact me your shop has closed and I need some help
Response from the owner 19:52 22 Feb 24
We have recently moved to University Parkway. We are currently off site but if you call in the morning we can hopefully help you with any issues you have
I can not say enough good things about Krooz E-Bikes. I made the mistake of buying an e-bike online, and it was supposed to come 90% assembled. It came with no keys, no peddles, no headlight, a bad controller, and a bad odometer (I could've paid $300 to ship it back to China, but then I'd have nothing). Jay at Krooz was the BEST! He genuinely cared. Jay helped me fix an E-Bike that I didn't even buy from him (because I didn't know about them yet). The bikes they sell in their store are on a whole nother (highest) level. Suffice to say, "definitely the highest quality e-bikes on planet Earth."
Very sincerely & most gratefully,
Ron James
Response from the owner 23:17 14 Nov 23
Thank you for your review Ron. I’m always happy to get people back on the road after life happens. We’re here for any other questions or repairs you might need in the future.
My son forgot to charge his e-bike amd we ran out of juice on the legacy trail… luckily Krooz bike shop was right around the corner! Jay helped us figure out the right voltage for the charger! Love this place and staff! Def recommend! Check them out!
Response from the owner 00:15 31 Aug 23
Glad to help get you guys get charged up and back on the road!
Amazing staff. Stopped in today with a problem with my chain and they fixed it on the spot!
Response from the owner 01:21 25 Jan 23
Definitely good to meet you Marine. We take care of our own
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